Thank you for visiting and shopping at MEDITHERAPY.
The following are the terms and conditions that constitute our Shipping Policy.
Domestic Shipping Policy
Shipment processing time
All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or the following US holidays:
- New Year's Day
- Martin Luther King Jr. Day
- President's Day
- Memorial Day
- 4th of July
- Labor Day
- Columbus Day
- Veteran's Day
- Thanksgiving Day
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
Update this section if your processing time exceeds 2-3 business days.
Shipping rates & delivery estimates
Shipping charges for your order will be calculated and displayed at checkout.
Shipment method Estimated delivery time Shipment cost
All items will be shipped via USPS with the tracking number and standard shipping only.
If you need express shipping (Two Days or Overnight) please contact us through firstname.lastname@example.org
- Standard 3-5 business days 8.00
- Two Days 2 business days $16.00
- Overnight * 1-2 business days $30.00
*Two Days & Overnight delivery is only available for orders with delivery addresses within the continental United States.
If you are expecting delayed delivery more than 7 days from your expected delivery date please contact us at email@example.com
Shipment to P.O. boxes or APO/FPO addresses
MEDITHERAPY ships to addresses within the U.S., U.S. Territories, and APO/FPO/DPO addresses.
Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your
tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
MEDITHERAPY is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages & Lost or Stolen Packages
MEDITHERAPY is not liable for any products lost during shipping.
If you received your order damaged, please contact us at firstname.lastname@example.org (preferred with images) and let us know so we can send you a new product as well as a shipping label to return the damaged order.
Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
MEDITHERAPY ships outside of the US. Shipping will be pre-calculated to $30.00 USD as a shipping fee and will notify the buyer if the shipping cost is more than the pre-calculated price.
If you would like to make an order under international shipping, please send a request email with the following information:
- First and last name
- Recipient shipping address
- Phone number
- Product name, options(SKU) and quantity
Once your request is confirmed, we will create an order to make a payment and shipping label. And then, will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s) - varies by cities and countries. The tracking number will be active within 24 hours. Insurance won’t be included; if you would like to add insurance please contact us at email@example.com
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.